Privacy Policy
Last updated: 10/1/2025
1. Introduction
Qalaa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.qalaaoliveoil.com (the "Site").
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create a wholesale account
- Contact us through our website
- Make an inquiry about our products
- Subscribe to our newsletter
2.2 Automatically Collected Information
We automatically collect certain information about your device and usage patterns, including:
- IP address and location data
- Browser type and version
- Pages visited and time spent on our site
- Referring website information
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website
- Process wholesale inquiries and orders
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Communicate with you for customer service and support
- Send you marketing communications (with your consent)
- Find and prevent fraud
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With trusted service providers who assist us in operating our website
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
8. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Qalaa Olive Oil
Email: info@qalaaoliveoil.com
Phone: Contact us through our website